Responsible Gambling

Gambling at Ignition Casino should feel like entertainment, not pressure. This page lists every tool we give you to keep that line clear — limits, reminders, time-outs and self-exclusion — and the free US helplines that take over when our tools are no longer enough. All the controls below are in your account; none of them ask you to call us first.

Set a Deposit Limit Before You Play

The first thing we suggest to a new account is a daily, weekly or monthly deposit cap. Pick a number you would not regret losing in a quiet month, and you will never need to remember it again — the cap is enforced at the cashier. You can lower a limit at any time and it takes effect immediately. Raising a limit triggers a cooling-off window of twenty-four hours, so the change only sticks if you still want it tomorrow.

Loss Limits and Session Limits

A loss limit caps the difference between deposits and withdrawals over a period you choose. When it is reached, the cashier locks until the period rolls over. A session limit ends play after a set number of minutes, which is useful if you tend to lose track of time inside a poker tournament or a Megaways spin run.

Reality Checks

Switch on reality checks and a quiet on-screen prompt will tell you how long you have been signed in, how much you have wagered and where you are on the night. We default to a thirty-minute interval; you can shorten it to fifteen.

Time-Out

If you want a short break — a day, a week, six weeks — pick a time-out and the account locks for that period. Your balance and limits are preserved; the cooling effect is what matters. You cannot end a time-out early.

Self-Exclusion

For a longer break or a permanent stop, use the operator self-exclusion tool. You choose six months, twelve months or permanent. The account is closed, all marketing is removed and we will refuse any re-registration during the exclusion period. The balance is paid back to the original source of deposit before the lock takes effect.

Where to Get Free, Confidential Help

If the answer to "how often do I think about play between sessions" is more than the answer to "how often do I look forward to it", talk to someone. The following US services are free and run by trained counsellors:

• The National Council on Problem Gambling (ncpgambling.org) — directory of state services and live chat.
• 1-800-GAMBLER (1800gambler.net) — a 24/7 hotline accepting calls and texts.
• National Problem Gambling Helpline — call or text 1-800-522-4700, free across the United States.
• Gamblers Anonymous — meetings in every state, listed at gamblersanonymous.org.

Protecting Minors

Ignition Casino is for adults 18 or over. If you share a device with someone under 18, do not save your password in the browser, and consider parental-control software such as Net Nanny or Qustodio.

Our Commitments

Ignition Casino is licensed by the Government of Curacao and follows recognised industry standards for safer gambling. We train support staff to recognise risk signals, we limit marketing to opted-in players and we do not run "you missed us" emails to anyone who has self-excluded. If you have a concern about a specific message or a specific session, raise it through our complaints procedure.